Reflection time and return
It may happen that you want to return an order. Perhaps because the product does not like or perhaps there is another reason why you would not want the order. That is why you do not have no less than 30 days to change your mind for 14 days.
Whatever the reason, you have the right to cancel your order up to 30 days after receipt without giving a reason. We greatly appreciate your feedback Our Izi-Clean wipes so that we can improve our processes.
After cancellation you have another 14 days to return your product. You will then receive the full order amount including shipping costs. Only the costs for the return of your home to the web store are for your own account. These costs are approximately € 7 per package in the Netherlands, consult the website of your carrier for the exact rates. If you use your right of withdrawal, the product with all accessories supplied and - if reasonably possible - will be returned to the entrepreneur in the original condition and packaging. To use this right you can contact us via email@example.com. We will then refund the order amount due within 14 days of the registration of your return, provided that the product has already been returned in good order.
If the product is damaged whether the package is more damaged than necessary to try the product, we can pass on this value reduction of the product to you. So treat the product with care and ensure that it is well packaged with a return.
You cannot exchange the product but you can return.