How does KLARNA make post-payment?

1. Simply choose "Klarna Pay Later" during checkout
When you go to the checkout, you have the option to choose "Klarna Pay Later". This means that you do not have to pay immediately at checkout, but only after you have received the order.


2. Pay securely and directly to Klarna
Once you have chosen "Klarna Pay Later", you do not pay the amount to the store where you shop, but directly to Klarna, a reliable payment partner. This provides extra security for your transaction and a guaranteed delivery.


3. Completion of the order after payment to Klarna
After you have completed the payment with Klarna, your order will be processed and prepared for shipping to your address. You do not have to worry about payments to the store itself, because Klarna pays the amount to the store. You pay Klarna after a correct delivery.


4. Receive your order with payment instructions from Klarna
Once your order has been shipped, you will receive an email from Klarna with payment instructions.


5. Simply pay to Klarna after receiving your order
Once you have received your order safely, you can make the payment to Klarna according to Klarna's instructions. This gives you the opportunity to check if everything is to your liking before you pay.


6. Avoid extra costs by paying Klarna on time
It is important to make the payment to Klarna on time to avoid extra costs. Make sure you make the payment within the set timeframe, as stated in the payment instructions.


7. Customer service and Klarna's terms for support
Do you have any questions or need help? Feel free to contact Klarna customer service. They are ready to help you and answer any questions you may have. Also see Klarna's terms and conditions for more information about using "Klarna Postpay".


Extra: Receive handy reminders from Klarna
To help you remember your payment terms, Klarna sends you confirmations and reminders by email. If you find this more convenient, you can also download the Klarna App and receive notifications about payment terms and other important information.


Important contact details:

  • Customer service Klarna Netherlands: 020 808 2852
  • Customer service Klarna Belgium: 02 808 06 01

For further support and information, please visit the Klarna Customer Service website. Please also refer to the terms and conditions on www.klarna.com.