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Privacy policy

Privacy Policy

izi-clean offers microfiber cloths for cleaning work.

While offering these products, we consider the monitoring and storage of confidential and personal data to be of paramount importance. This Privacy Policy describes the procedures we follow to comply with legal requirements. This includes collection, use, disclosure and any other actions taken by izi-clean.

This policy is regularly reviewed and will be updated to reflect current practices and procedures. Any issues should refer to the most recent version of the privacy policy.

Collection of Personal Information

 izi-clean must collect personal information from the izi-clean customers and potential customers in order to arrange shipments. 

In the process of purchasing, we ask our customers to provide only the information we need. Namely name and address, telephone number and e-mail address to ensure that the shipment and aftercare run smoothly if necessary.

We do not disclose “non-public personal” information to third parties, except as required by law or as explained in this policy.

Use of Personal Information

The personal information we collect when you open an account is used for the following purposes:

assist us in presenting information that best suits you and your needs;

verify your identity [and other information you have provided to us];

opening and maintaining your account;

sending and receiving invoice payments;

detecting and preventing fraud and other unauthorized or illegal activities;

comply with legal and regulatory requirements; and

as otherwise required or permitted by applicable law.

Other collection and use

Referral program

If you participate in our referral program (including “Partnerships” or other “Invite a Friend” features that may be available), we collect the email address of the person (s) you wish to refer to izi-clean. We use this information to send the recipient's emails containing information about the referral program. We will not use the email addresses submitted in these circumstances for any other purpose without the consent of the email recipient to do so. Make sure to only submit email addresses of people with whom you have a personal or family relationship and who would like to receive the email from you.

Marketing communications

From time to time we may obtain your consent to send you email, text messages and other communications about izi-clean products, services or events that may be of interest to you. You can opt out of receiving marketing and promotional email from us by following the unsubscribe instructions in our email messages. Please be aware that you will continue to receive email regarding your account and transactions with us if you unsubscribe from marketing communications. Alternatively, you can unsubscribe from our marketing communications by contacting us at info @ izi-clean.com.

Customer success

If you contact a customer service or customer success agent with a comment, question, or complaint by email, text, phone, or video chat, you may be asked for information that identifies you (such as your name, address, and phone number) . with additional information, we must help us to quickly answer your question or respond to your comment or complaint. We may retain this information to assist you in the future and to improve our customer service and product and service offerings.

work

If you inquire or apply for a job at izi-clean, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information to process and respond to your application for current and future career opportunities.

Information sources

Unless otherwise stated in this Privacy Policy, we collect personal information directly from you. In the process of making shipments available, izi-clean acts on your behalf in communication with the authorities or postal companies.

Limits for collected 

information

We record customer personal information electronically on computer servers to which only authorized persons can access, and only through secure passwords. We authorize employees and service providers to access customer personal information only on a "need to know" basis to fulfill their job requirements.

 izi-clean maintains reasonable administrative, technical and physical security measures in an effort to protect personal information during our retention and control against unauthorized access, use, alteration and disclosure of it. We train our employees to keep customers' personal information strictly private and confidential. Our employment contract obliges employees to respect and protect customer personal information. We ensure that departing staff understand their contractual obligation to respect the privacy of customers' personal information.

Your online access to certain personal information is protected by a password that you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in unsolicited communications (such as letters, phone calls, or emails).

We have designed personal information retention processes to keep personal data of our customers and potential customers no longer than is necessary for the purposes set out in this Privacy Policy or to otherwise comply with legal requirements.

Guarantee SSL

Data transmission between izi-clean servers and users' mobile devices is two-way encrypted with SSL. 

Disclosure of Personal Information

We will not disclose, trade, rent, sell or otherwise transfer your personal information without your consent, unless otherwise specified in this Privacy Policy.

business transactions

We may transfer any information we have about you as an asset in connection with a future or completed merger or sale (including transfers under insolvency or bankruptcy proceedings) involving or as part of izi-clean of a corporate reorganization or stock sale. or other changes in business control, including to determine whether such transaction or business relationship should be continued or continued.

legal

We will not provide the information you provide to other parties, unless this is required by law.

We may also disclose personal information as necessary for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspected loss or damage to persons or property.

Service providers

Our service providers are provided with the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for their own marketing or other purposes. Your personal information may be tracked and processed by our affiliates and other third party service providers.

We may transfer your personal information to our affiliates and other third-party service providers who provide various services on our behalf, such as identity verification, technology, administration, printing, marketing and advertising, hosting, data analytics, legal and accounting.

Access to information

Individuals have the right to access, update and correct inaccuracies in their personal data in izi-clean's custody and control, subject to certain exceptions prescribed by law. You can update certain profile information you have provided to us by logging into your account and clicking 'Settings'. Otherwise, a person who wishes to request access, update and correct inaccuracies in other of his or her personal information that is in our possession or control, may send a written request to izi-clean. We may request certain personal information to verify the identity of the person seeking access to their personal data records.

Website

In general, you can visit our Website without specifying who you are or submitting any personal information. However, we collect and / or maintain the IP (Internet Protocol) addresses of all website visitors and other related information such as page requests, browser type, operating system and average time spent on the website. We use this information to help us understand website activity and to monitor and improve the website.

Cookies & Similar Technologies

The website uses a technology called "cookies". A cookie is a small data element that the website can send to your browser, which can then be stored on your hard drive so that you can be recognized when you return. We use cookies on the pages of the Website where you are asked to log in or which can be customized. If you have registered with the Website, these cookies may let us know who you are and identify your browser as one that has previously visited the Website and may be required to access your account information to provide products and personalized Services.We also use cookies to provide us and our service providers with information about your use of the website that we can use to personalize the website or other content in accordance with your interests and preferences (eg language preference) and to improve your user experience. You can set your web browser to notify you when you receive a cookie or not to accept certain cookies. However, if you decide not to accept cookies from the Website, you may not be able to use all the features of the Website.

Website Analytics

We may use third parties to help us collect and analyze information about areas of the Website visited in order to better understand, evaluate and improve the user experience and convenience of the Website.

social media

We may provide you with the ability to use our content on or through third party social networking websites, plug-ins and applications. When engaging with our content on or through third-party social networking sites, plug-ins and applications, you may allow us to access certain information associated with your social media account (eg Name, username, email address, profile picture, gender) to provide the content or as part of the operation of the website, plug-in or application. When you provide information from your social media account, we may use this information to personalize your experience on the website and on third-party social network websites, plug-ins and applications, and to provide you with other products or services that you may request .

Online advertisement

We may use third parties such as ad exchanges and data companies to serve our advertisements on our website or other websites. These companies may use cookies, tracer tags or web beacons to report certain information about your visits to izi-clean and other websites (such as web pages you visit and your response to advertisements) to measure the effectiveness of our marketing campaigns and to target advertisements . deliver that are more relevant and tailored to you, both on and off our website.

Dutch Data Protection Authority

We can help you if you have complaints about the processing of your personal data. Should we nevertheless not come to an agreement, you also have the right under privacy legislation to file a complaint with the privacy regulator, the Dutch Data Protection Authority. You can contact the  Dutch Data Protection Authority for this .

Links to Third Parties

izi-clean may contain links to other websites that we do not own or operate. Links to izi-clean may also be displayed on third party websites that we advertise on. Except as provided herein, we will not provide your personal information to these third parties without your consent. We provide links to third party websites for the user's convenience. These links are not intended to endorse or refer to the linked websites. The linked websites have separate and independent privacy policies, notices and terms of use that we recommend that you read carefully. We have no control over such websites and therefore we are not responsible or liable for how the organizations operating such linked websites collect your personal information,

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