FREE shipping from €100
100% satisfaction guarantee 🏆
Ordered before 10:00 PM = shipped the same working day!
Pay safely and quickly with o.a. iDeal, Bancontact, Klarna, Apple Pay and PayPal
Pay flexibly with Klarna: immediately, afterwards within 30 days or in 3 instalments
What are the shipping costs?
– Within the Netherlands: €4.95
– Belgium: €4.95
– Germany: €5.95
– France: €5.95
– Other EU countries: €13.00
Every order comes with a track & trace code as standard, so you can follow your parcel all the way to the door.
Free delivery
– Delivery is free on orders from €100 within the Netherlands, Belgium, Germany and France.
How does pay later via Klarna work?
Pay later or in 3 instalments with Klarna
Pick the Klarna option that suits you
At checkout, choose Klarna pay later as your payment method. You then get two options:
Pay within 30 days
With this option you only pay once your order has arrived. So you can check that everything is right before you part with any money. Klarna emails you the payment instructions, and you then have 30 days to pay.
Pay in 3 instalments
Would you rather spread the cost? Then choose Klarna Pay in 3 Instalments. The total is split automatically into three interest-free payments. The first is taken shortly after your order is dispatched, and the next two follow roughly 30 days apart.
Pay Klarna directly, and securely
Choose Klarna and you pay Klarna rather than the shop, so a trusted payment provider handles your money. That gives you an extra layer of security on your purchase.
Your order goes ahead as soon as you choose Klarna
Once you have picked pay later or pay in 3, we get your order ready for dispatch straight away. You do not need to do a thing until it arrives.
You get the payment details from Klarna
As soon as your order is on its way, Klarna emails you everything you need to pay.
Pay on time and avoid extra charges
Miss the payment date and Klarna sends you a reminder first. If it is still not paid after that, Klarna may charge a fee. So keep an eye on the date and you will pay nothing on top.
One more tip:
Klarna sends helpful emails and reminders so you never miss a payment. Want to keep track even more easily? Download the Klarna app and get notifications about your payment dates and your orders.
Email info@izi-clean.com with your name and order number and we will send you the return instructions. Once you have registered your return, you have another 14 days to post the parcel.
As soon as your return reaches us, your money is back in your account within 14 days.
Send a message to info@izi-clean.com with your name and order number. You will get the return instructions back by email.
Put in everything that came with the order, in its original condition and packaging. Keep your track and trace code safe, that is how you follow the parcel.
As soon as your return has reached us in good order, we transfer the amount back to your account within 14 days.
| Subject | How it works |
|---|---|
| The product must be unused | You may unpack it and look at it the way you would in a shop, so as to establish its nature and its characteristics. |
| Original packaging | Send it back with everything supplied and, as far as possible, in its original condition and packaging. |
| Cost of posting it back | That one is down to you. A parcel with PostNL costs around €7. Check the carrier's website for current rates. |
| Deadlines | 30 days to register your return, then 14 days to post it. |
Then we sort it out and it costs you nothing. Email info@izi-clean.com straight away. If the fault is covered by the warranty, we arrange a replacement free of charge.
This is the European rule your return falls under. With us you get a 30-day cooling-off period instead of the statutory 14 days.
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